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Application
Management Services

The software we support does not always originate from our own development. Our customers often use legacy applications that are still important, but whose further development and maintenance lie outside their core competence.
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We provide
application management
services for you:

Transition

Takeover of AMS services with associated knowledge transfer and setup of the development environment for applications not developed by us

Service und Support Center

Provision of hotline, e-mail support and ticketing system for 2nd level support

Fault Management

Analysis and rectification of faults and errors in the software

Updates & Patches

Implementation of new software updates and security patches

Vulnerability Management

Continuous testing for vulnerabilities and their elimination

Change Management

Planning and implementation of changes

Documentation Maintenance

Continuous documentation updates

SourceCode Management

Effective management and backup of source code

Continuous Integration

Establishment and support of continuous integration processes

Software Operation

If required, we operate the solution

This is how we proceed

Through professional application management, we help our customers to concentrate on strategic tasks and growth.

Strategic preparation with Almato concepts and templates

Assessment, planning and rapid transition through proven concepts, standards and many years of expertise

Implementation and quality control

Implementation of changes due to disruptions or changes, quality assurance through internal QA and in the CI system, creation of releases

Release management and documentation

Planning and implementation of releases and documentation of changes

Your advantages,
our expertise

Cost-efficient services

Option: Nearshoring. Combination of local resources and resources in Almato nearshoring

High service quality

Use of experienced service managers and measurable service level agreements (SLAs)

Comprehensive understanding

Combination of our outstanding data and technology expertise with the necessary specialist knowledge

Flexibility and scalability

Adaptation of application management services to the specific needs of our customers

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Passende Insights

Let's talk!

We're ready when you are to get started. Please complete the form to connect to a sales representative today or contact us by phone at +49 711 62030-400.