Support: Put your solution in our hands, it must always function optimally.
Our support services at a glance__
To ensure that your solution always functions optimally, it must be continuously maintained. You can put the monitoring, analysis and optimization of your solution in our hands.
- Support for all Almato ONE solutions
- Solution Service Desk for individual RPA solutions
- Maintenance and support for individual developments
- Support for applications in SaaS operation as well as in hosting
- Support for 3rd party products
- Solution Service Desk for individual developments
- Provision of a support hotline
- Receipt of error messages
- Fault analysis and troubleshooting
- Delivery of updates and patches
- Integration of manufacturer support for 3rd party products